It also helps with people that order despite your holiday messages, to set up an automatic response to PayPal emails. You can easily set up an automated reply to eBay messages to tell them you’re away. Letting customers know that you aren’t ignoring their questions and queries is important to maintain your standards. If you absolutely can’t take your laptop (or a smartphone with the eBay app and emails) away with you then it’s essential to set up automated responses. While hiding your listings ensures no customers are ordering without realising you’re away, it also means that you will be making no money at all. And, when you turn off the holiday settings it can take a while for your listings to appear in search results again.
The downside to this is that it can take several days for your listings to be hidden. You can also choose to put your fixed price listings on hold, by selecting ‘Hide and block purchases from my fixed price listings’, when you’re setting up the holiday settings. However, this message is easily missed by customers and doesn’t prevent orders being placed. Here are the steps you can take to put your eBay shop ‘on holiday’ without ruining your seller rating: Using eBay’s holiday settingsĮBay allows you to add a message to all of your listings letting buyers know that you’re on holiday, and you can choose to put a message on your shop front as well. Recently some sellers are finding that even though they have placed their eBay shop ‘on holiday’, they are still receiving orders with an estimated delivery date before they’ve returned from their trip. The trouble is that with so much to think about, is it really possible to take a break and go on holiday when you have an eBay shop?Īll too often eBay sellers are caught out by orders placed while they are on holiday, and the effects on your Direct Seller Rating (DSR) can be devastating. Running a successful eBay business takes time, effort and dedication, but even the most zealous of online entrepreneurs needs to take a break from time to time.
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